Policy Privacy

This policy explains what personal information we collect, how we use it, and the safeguards we implement to protect your personal information. If you have any questions or would like access to the data we hold about you, please contact paxx@synopex.com.

We will post the latest version on our website, so please check this page regularly to get the latest information. Please read this Privacy Policy carefully and make sure you understand it. When you first use our site, you are deemed to have agreed to our Privacy Policy. If you do not accept and agree to this Privacy Policy, you must immediately stop using our site.

Definitions and Interpretation

In this Policy, the following terms have the following meanings: "Account" means the account required to access and/or use certain areas and features of our Site. "Personal Data" means any data relating to an identifiable individual who can be directly or indirectly identified from that data. In this case, it means Personal Data that you provide to us through our Site.

What does this policy cover?

This privacy policy applies only to your use of our site. Our site may contain links to other websites. We have no control over how your data is collected, stored or used by other websites, and we recommend that you check the privacy policies of those websites before providing your data to them.

Your rights

As a data subject, you have the following rights under the GDPR, and this Policy and our use of your personal data are designed to uphold these rights
The right to be informed about how we collect and use your personal data
The right to access personal data we hold about you
The right to have personal data about you corrected if it is inaccurate or incomplete
The right to be forgotten - i.e. the right to request that we erase personal data we hold about you (we will only keep your personal data for a limited period of time as described below, but if you would like us to erase it sooner, please contact us using the details below)
The right to restrict (i.e. prevent) the processing of your personal data
The right to data portability (the right to obtain a copy of your personal data for reuse by another service or organisation)
The right to object to our use of your personal data for certain purposes
Rights relating to automated decision-making and profiling.
If you have any complaints about our use of your personal data, please contact us using the details provided in this document and we will do our best to resolve the issue.

What data do we collect?

Depending on how you use our site, we may collect some or all of the following personal and non-personal information
Contact information such as name, email, address, and phone number

How do we use your data?

All personal data is processed and stored securely for no longer than is necessary for the reasons for which it was initially collected. For more information on security, see below. Our use of your personal data always has a lawful basis. This is either because it is necessary to perform a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes

Provide and manage your account

Personalize and tailor your experience on our site Provide you with our products and services (please note that we need your personal data to enter into a contract with you)

Reply to your email

If you have provided us with an email address that you have opted in to receive, you may unsubscribe or opt out at any time by: Send an email to paxx@synopex.com to request that we unsubscribe, or select the unsubscribe option in any email we send you.

Market Research

We analyse how you use our site and collect feedback so we can continually improve our site and your user experience.

Where permitted by you and/or by law, we may also use your data for marketing purposes, which may include contacting you by email, phone or post with information about our products and services, news and offers. However, we will not send you unsolicited marketing or spam and will take all reasonable steps to fully protect your rights and comply with our obligations.

You have the right to withdraw your consent to the use of your personal information at any time and to request that we delete that information. We will not keep your personal data for longer than is necessary in light of the reasons for which it was initially collected.

How and why do we store your data?

We only retain your personal data for as long as necessary to use it as described above, and with your permission.
Data security is very important to us, and to protect your data, we have taken appropriate steps to safeguard the data collected through our site.
The steps we take to keep your data safe include:
Ensuring that your connection to our website is secure.
Using appropriate measures to ensure that internal access to all personal data we hold is secure.

Do we share your data?

From time to time we may contract with third parties to provide products and services to you on our behalf. This may include payment processing, product delivery, search engine facilities, advertising and marketing.

In some cases, third parties may need access to some or all of your data.

Where we require your data for such purposes, we will take all reasonable steps to ensure that your data is treated safely and securely and in accordance with your rights, our obligations and the third party's obligations under the law.

We may collect statistics about the use of our Site, including traffic, usage patterns, user numbers, sales and other information.

All of this data is anonymised and does not include any personally identifiable data or anonymised data that could be used to identify you in combination with other data.

We may occasionally share this data with third parties, such as potential investors, affiliates, partners and advertisers.
The data will only be shared and used within the scope of the law.

How can you control your data?

When you submit personal data through our site, you may be given the option to limit our use of your data.

In particular, we aim to provide you with strong control over our use of your data for direct marketing purposes.

(including the ability to unsubscribe using the link provided in our emails and opt out of receiving emails from us at the point you provide your details).

Your right to withhold information

You can access our site without providing any data at all. However, to use all the features available on our site, you may be required to submit or allow certain data collection. You can limit our use of cookies. For more information, please see our Cookies Policy section.

Contact Us

If you have any questions about our site or this Privacy Policy, please contact us by email at paxx@synopex.com . Please make sure your question is clear, especially if it is a request for information about the data we hold about you.